Dear Cllr O’Donovan,
The roll-out of the Irish Water Metering Programme is progressing in South Dublin and nationwide. For a number of months we have been installing meters in Lucan, Clondalkin and elsewhere. We are now commencing in the Rathfarnham area.
In my role as Regional Communications Manager with Irish Water, I hope to work with you as the contact point for Councillors in the South Dublin County Council area as water metering is rolled-out.
Before any work starts, all homes receiving meters, will be sent detailed information packs on Irish Water and all aspects of the metering programme at least 14 days before metering commences in their area. In addition, a second information pack will be issued to all homes due to receive meters at least two days in advance of metering taking place.
While the meter box is being fitted, this may take as little as 15 minutes or up to two hours, the water supply to individual homes will be interrupted for a short period. Irish Water is doing everything to ensure the minimum disruption during the installation process.
On the question of billing, the Government has announced domestic water charges will apply from the final quarter of 2014, with the first bills issuing in January 2015.
For your information, I have attached an information pack. This includes:
• the information pack is sent to homes approximately 14 days in advance of meter installation; and,
• the information pack that will be sent to homes at least 2 days in advance of meter installation; and,
Irish Water have established within its Call Centre a specially designated desk for Public Representatives which is contactable at 1890 278278 or by email at email@example.com
Over the coming period, I would welcome the opportunity to brief you in more detail on our planned roll-out at a time that is convenient to you.
In the meantime, please feel free to contact me on this email or on 087 2239341.
Is mise le meas
Regional Communications Manager